FAQ

What products does Magic Puff offer?

Magic Puff specializes in disposable vapes and snus products – perfect for those looking for uncomplicated enjoyment.

Are your disposable vapes refillable and how long do they last?

No, our disposable vapes are not refillable. They are designed for single use and are particularly convenient for on the go.
The lifespan of a disposable vape depends on the number of puffs. You can find details in the product description.

What is snus and how is it used?

Snus is a pouch of tobacco that is placed discreetly under the upper lip. It is a popular alternative to smoking.

Do you offer worldwide shipping?

Yes, we deliver worldwide in 2-7 working days. Shipping is free for orders over €50.

Is there a minimum age for purchase?

Yes, our products are only available to persons aged 18 and over. Proof of age may be required.

Can I deliver my package directly to a Pakstation?

No, due to child protection reasons we ship with DHL +18 age verification shipping. This must be sent to a residential address.

Can I return products?

For hygiene reasons, opened products cannot be returned. Please contact us if you have any further questions.

How can I contact you?

Our customer service will be happy to help you. Use the contact form on our website for inquiries.